In addition to SAS Technical Support, there are a number of community support resources available for SAS users too. I have compiled a list below of the sites I know of that use a Q&A or discussion format where SAS users and platform administrators can post questions and review or provide answers.
- SAS Discussion Forums: provided by SAS Institute and hosting a number of different forums relating to specific aspects of SAS software. This is one of my favourites – it has a high degree of activity and relevance, lots of useful questions, and answers provided by both SAS users and employees alike.
- SAS Professionals Discussion Forums: provides a number of different discussion forums including a forum dedicated to Platform Administrators
- run;submit: a site dedicated to Q&A related to SAS software. It looks like a StackExchange site but, as far as I know, I don’t think it is affiliated with StackExchange (it’s not in the StackExchange sites list).
- Stack Overflow (SAS tag): a collaborative Q&A site from StackExchange dedicated to programmer’s questions. This is a link to the SAS tag that filters the questions to those about SAS software.
- SAS-L / comp.soft-sys.sas: SAS-L has been around for a long time and has a loyal following. Unfortunately it does also contain spam and inappropriate content too so beware.
- Super User (SAS tag): a collaborative Q&A site from StackExchange dedicated to computer enthusiast’s questions. This is a link to the SAS tag which includes some questions relating to SAS software (not as many as found on Stack Overflow) mixed in with questions about Serial Attached SCSI (SAS) disk drives and I/O controllers – seems like there is a tag name clash.
All of the Q&A sites above provide RSS feeds so you can monitor them from an RSS reader without having to keep visiting them individually.
LinkedIn members will also find many SAS software related groups with discussion boards. There are too many to list here individually, but if you are interested you will find some of them listed on my LinkedIn public profile. You can also find those groups and others by searching for LinkedIn groups using the SAS keyword.
If you are aware of any other Q&A sites for SAS users then please let me know by leaving a comment.